Effective Date: 26 Aug 24
Introduction
Welcome to OptimumHighSpeed. As an authorized reseller of Optimum services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website, services, and customer support.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
– Personal Information: Name, email address, phone number, billing address, and payment information.
– Service Information: Details about the Optimum services you purchase, including account numbers, service usage, and customer support interactions.
– Technical Data: IP address, browser type, device identifiers, and usage data when you visit our website or use our services.
2. How We Use Your Information
Your information is used to:
– Provide and manage the services you request, including account management and billing.
– Communicate with you regarding your account, service updates, promotions, and customer support.
– Improve our services by analyzing usage patterns and customer feedback.
– Comply with legal obligations and protect our rights and the rights of our users.
3. Information Sharing
We only share your personal information with:
– Optimum: As an authorized reseller, we share necessary data with Optimum to manage your service accounts and support inquiries.
– Service Providers: Third-party vendors who assist with billing, customer support, marketing, and website management.
– Legal Obligations: We may disclose your information if required by law or to protect our rights, safety, or property.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Choices
-Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or contacting our support team.
-Access and Update Information: You have the right to access, update, or delete your personal information by contacting us directly.
-Cookies: You can manage your cookie preferences through your browser settings.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal formation from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
OptimumHighSpeed
info@optimumhighspeed.com
+1(888)357-5197
9. Optimum-Specific Policies
Please note that as an authorized reseller, your interactions with Optimum’s services are also subject to Optimum’s privacy policies. We encourage you to review Optimum’s Privacy Policy for further information on how your data is handled by Optimum.